The information we collect and how we use it
When you register with us we need to know your name, address, postcode or zip code, telephone number and email address.
We collect this information for the following reasons:
- To process your registration.
- To help process any orders you may make through the site.
- To help us communicate with you.
- To track and gather website usage information for the purpose of improving our services. We do not pass on any of your details to third parties, with the exception of agents or sub contactors working directly under the control of The HeatXchange Ltd.
- From time to time provide you with details and information of changes to the web site, special offers and promotions. If you do not want to receive these messages please send a blank email to email@example.com
What are cookies and how do we use them
Cookies are small pieces of alphanumeric code that identify the user by transferring information to your computers hard drive through your web browser when you visit our website.
This tiny piece of code allows our system to recognise your computer when you visit our website on subsequent occasions. This helps us improve our service to you. Cookies also tell us which areas of our website that you visit most frequently. By aggregating this traffic information we are able to improve the service and range of products we offer you, and hopefully make the web site easier for you to use. We do not track individual pages you visit, only an aggregate view of all the pages viewed by all our visitors.
It is possible to reject the cookies we send to you by visiting the "Help" section of your browser
Protecting data and information you provide.
The Internet continues to improve in terms of safe usage and personal security, however it is NOT a fully secure medium. We use industry standard procedures to protect you and us from unauthorised access to our web site and you information. In addition we will never disclose any information about you and we operate fully within the compliance requirements of the 1998 Data Protection Act. ( The Data Protection Act is United Kingdom statute law and is commensurate with other data protection requirements in some other countries, including the European Union, USA, Canada, Australia and New Zealand. Other States and countries may not have similar protections in place.)
Our customers can be assured that The HeatXchange Ltd provide the maximum security, to safeguard your Credit card details and other personal information, using the highest level of encryption possible (128 bit). Your credit card details are not stored on the website, or any of our servers, once payment has been processed.
Changing your details or canceling your registration.
If you wish to change or update your name, home address, phone number, email address or any other information including the cancellation of your registration please email us with any new details to firstname.lastname@example.org
Closure, Transfer or Sale of Business.
Should The HeatXchange cease to trade on the Internet we will destroy any personal information we may have collected about you.
In the case of the business being sold, transferred or merged your details may be passed on to the principles of prospective advisers, purchasers or other directly involved parties, pertaining to due diligence of the business and any subsequent sale of the business.
Need to know more?... How to contact us.